Table of Contents >> Show >> Hide
- Why “Amazons” is the right metaphor
- Meet the giants: who are the “Amazons”?
- How they got big: the three engines of domination
- What investors get: the good, the great, and the genuinely life-improving
- What critics worry about: when “too convenient” becomes “too concentrated”
- How the giants are responding: “voting choice” and the push for investor voice
- What comes next: the next frontier of “Amazonification”
- Conclusion: convenience is wonderfuluntil it makes you forget to ask questions
- Experiences from the field: what it feels like when the giants move
If Amazon taught the world anything, it’s this: when you combine scale, speed, and low prices, people don’t just shop differentlythey
expect everything else to work that way too. And in the fund world, that expectation has quietly (and sometimes loudly) reshaped how
millions of Americans invest.
“The Amazons of the fund world” isn’t really about rainforests or mythical warriorsalthough the fee wars have been intense enough to
qualify as a minor saga. It’s about the giant firms and platforms that make investing feel frictionless: broad selection, simple checkout,
and prices that keep falling. In other words: one-click diversification, shipped directly to your retirement account.
This article is an analysis of how a small set of index-fund and ETF titans got so big, why investors love them, what critics worry about,
and where the next “Prime-day” style disruption might come from.
Why “Amazons” is the right metaphor
Amazon didn’t win because it sold a single perfect product. It won because it built an ecosystem: selection, logistics, subscriptions, and
an interface that makes buying feel easy. In fund-land, the “Amazon effect” shows up in four big ways:
- Scale that turns pennies into profit: When you manage trillions, tiny basis-point fees still add up.
- Relentless price pressure: Expense ratios fall, then fall again, and then somebody offers “free.”
- Convenience as a product: ETFs that trade like stocks, model portfolios, automatic rebalancing, and robo-advice.
- Network effects: The more assets you run, the cheaper you can be, the more assets you attract. Rinse, rebalance, repeat.
Meet the giants: who are the “Amazons”?
Different writers draw the lines differently, but most roads lead to the same mountain range: a handful of firms and platforms that
dominate index investing and ETF distribution.
The Big Three index managers: Vanguard, BlackRock, and State Street
In academic and policy circles, the phrase “Big Three” typically refers to Vanguard, BlackRock (through iShares),
and State Street (through SSGA/SPDR). The key point isn’t just that they’re largeit’s that they often appear as top shareholders
across a huge swath of corporate America because their index funds hold “a slice of everything.”
Vanguard: built for fee pressure
Vanguard’s reputation is basically “costs, costs, costs”and that’s not an accident. Its ownership structure is unusual: the company is
owned by its funds, and the funds are owned by shareholders. That design is frequently credited with aligning incentives toward lower fees.
Vanguard also publishes “by the numbers” snapshots that highlight how low its average fund expenses are and how large its investor base is.
The practical outcome: Vanguard has repeatedly cut fees across many funds, turning “fee compression” into a competitive weapon. If you
ever wondered why your fund’s expense ratio seems to quietly shrink while you’re not looking, Vanguard is part of the reason.
BlackRock + iShares: ETFs at industrial scale
BlackRock is the world’s biggest asset manager, and iShares is one of the largest ETF families on the planet. It’s the “warehouse club”
version of investing: huge shelf space, lots of product categories (equity, bond, factor, commodity, thematic), and a distribution machine
that shows up in brokerage accounts, retirement plans, and advisory models.
There’s also a technology angle. BlackRock’s ecosystem includes major risk and portfolio tools (think: institutional plumbing). You don’t
need to know every pipe to understand the consequence: big firms can spread fixed costs across enormous asset bases, which helps them keep
fees low and stay sticky with large clients.
State Street: the ETF pioneer with SPDR
State Street’s SPDR franchise has one of the most iconic “firsts” in investing history: SPY, the SPDR S&P 500 ETF Trust, launched
in January 1993 and is widely cited as the first U.S.-listed ETF. That early lead helped ETFs become a mainstream wrapper for index exposure,
and SPDR remains a central brand in the ETF aisle.
The platforms that make it feel like Amazon: Schwab and Fidelity
There’s another kind of “Amazon” in finance: the place people actually show up to shop. Brokerages and retirement platforms are the front door.
Charles Schwab is a prime example of a firm with massive client assets and millions of accountsdistribution power that can steer flows toward
certain products (including its own). Fidelity plays a similar role, particularly in workplace retirement and do-it-yourself investing.
And yes, this is where we talk about “free.” Fidelity’s ZERO funds made headlines for offering zero expense ratio index mutual funds. Even when
a fund’s sticker-price fee is 0.00%, the platform still mattersbecause the “store” influences what people buy and how long they stay.
How they got big: the three engines of domination
1) The great shift to indexing
Index funds and ETFs didn’t become huge because investors suddenly stopped caring about performance. They got big because many investors
realized a blunt truth: after fees, lots of active funds struggle to beat broad benchmarks consistently. Indexing offered a clean value proposition:
own the market, keep costs low, and let compounding do the heavy lifting.
Industry data shows indexed mutual funds and ETFs now represent a massive share of fund assetsat times rivaling or exceeding active strategies,
depending on the category and time period. The shift is structural, not a fad, because it’s wired into retirement plans, advisor models, and
default investment lineups.
2) ETFs made indexing feel modern
ETFs are often described as “mutual funds that trade like stocks,” and the convenience is real: intraday trading, typically strong tax efficiency
(especially for certain equity exposures), and a growing menu of choices. Over time, fee competition pushed ETF expense ratios down, and flows
into ETFs have repeatedly set records.
3) Price wars (and the psychology of “cheap”)
Fee cuts aren’t just maththey’re marketing. “0.03%” sounds tiny. “0.00%” sounds like a magic trick. When a household is deciding between
“complicated fund with a long story” and “simple index fund that costs almost nothing,” the simple option often wins. The big firms can afford
to make that choice easy because they can monetize scale in other ways (like securities lending revenue in some funds, or cross-selling advice
and platform services).
What investors get: the good, the great, and the genuinely life-improving
-
Lower costs: Every basis point you don’t pay is a basis point that can compound for you. Regulators repeatedly remind investors
to pay attention to fees because they reduce returns over time. - Broad diversification: A single total-market index fund can spread your exposure across hundreds or thousands of companies.
-
Transparency and simplicity: Index funds generally tell you what they’re trying to do (track an index) and how they do it
(hold the basket, or a representative sample). -
Better access: Fractional shares, automatic investing, target-date funds built with index blockstools that make investing
less intimidating than it used to be.
What critics worry about: when “too convenient” becomes “too concentrated”
Amazon has critics too, and for similar reasons: concentration can create power. In the fund world, the major concerns typically fall into
three buckets: governance power, market structure, and hidden frictions.
1) Corporate governance: the Big Three vote a lot of shares
Index funds own shares on behalf of investorsand those shares come with voting rights. Scholars have argued that as index investing grows,
a small number of large index managers could wield outsized voting power across many public companies. This has sparked debate about how
stewardship teams operate, what incentives they face, and how accountable they are to end investors.
2) “Common ownership” and competition debates
Another debate (still contested and complex) is whether widespread ownership of competing firms by the same large shareholders could influence
corporate behavior. The empirical and legal arguments here can get technical fast, but the takeaway for everyday investors is simpler:
the structure of ownership in public markets is changing, and regulators, academics, and companies are paying attention.
3) The friction you don’t see on the label
Even “cheap” investing has moving parts. ETFs can have bid-ask spreads. Index funds can have tracking error. Securities lending can add revenue
but also introduces operational considerations. And a 0.00% expense ratio doesn’t mean the experience is costless if the product nudges you into
other fees (like platform, advice, or trading behavior).
How the giants are responding: “voting choice” and the push for investor voice
One of the more interesting developments in recent years is the rise of proxy voting choice programs. Instead of the asset manager
casting votes under a single house policy, some firms are testing ways to let underlying investors (or intermediaries) choose from a menu of
voting policies.
-
Vanguard has expanded an “Investor Choice” pilot that lets participating individual investors select among different proxy voting
approaches for certain equity index funds. -
BlackRock has promoted “Voting Choice,” including initiatives that extend choice to additional investor segments and certain flagship
products. -
State Street has also offered proxy voting choice options designed to let clients direct how their shares are voted in eligible funds
and accounts.
These programs are not a magic “direct democracy” buttonthere are operational limits, participation rates vary, and most investors still prefer
someone else to do the homework. But they signal something important: the giants understand that if they’re going to look like infrastructure,
they’ll be asked to behave like accountable infrastructure.
What comes next: the next frontier of “Amazonification”
The giants aren’t done. If the last decade was about making beta cheap and easy, the next decade may be about making everything feel
cheap and easy:
- Active ETFs: More active strategies are moving into ETF wrappers, chasing tax efficiency and easier distribution.
- Model portfolios: Advisors and platforms increasingly use pre-built models powered by ETFs“bundles” that look a lot like investing playlists.
- Direct indexing: For some investors, owning the index as individual stocks (with tax management) is the next convenience upgrade.
- Private markets and alternatives: Large firms are trying to package harder-to-access exposures in more user-friendly ways (where regulation allows).
Conclusion: convenience is wonderfuluntil it makes you forget to ask questions
The Amazons of the fund world changed investing for the better in a very practical sense: lower fees, simpler access, and products that do what
they say on the tin. That’s a big deal. For many households, the difference between a high-fee portfolio and a low-fee index approach can be
thousands (or tens of thousands) of dollars over time.
But scale has side effects. Concentration raises governance questions. Platforms can subtly shape investor behavior. “Free” can come with fine print.
The smart stance isn’t panic or worshipit’s informed appreciation. Enjoy the convenience. Keep the skepticism. And remember: even the
easiest “Buy Now” button deserves a quick glance at the details.
Experiences from the field: what it feels like when the giants move
The most interesting part of the “Amazons of the fund world” story isn’t the chartsit’s the human experience of watching investing become
radically more normal. Over and over, you see the same pattern: a small change in convenience triggers a big change in behavior.
1) The first-time investor who finally starts
A common experience reported by new investors is that the biggest barrier isn’t moneyit’s confusion. They’ve heard that investing is “risky,”
that markets are “complicated,” and that there must be a secret handshake involved. Then they open a brokerage app, see a total market ETF with
a tiny fee, and realize the starting line is closer than they thought. The giants have made “good enough” investing look like a default setting,
not a graduate seminar. That psychological shiftfrom intimidation to participationis arguably as important as any fee cut.
2) The long-time investor who discovers the fee leak
Another classic scenario: someone has been in a mix of actively managed funds for years, often through a workplace plan or a well-meaning
recommendation. They finally compare costs and feel like they found a monthly subscription they never signed up for. The experience can be
half relief, half annoyance: relief because switching to lower-cost index funds feels empowering; annoyance because the old approach was never
explained in plain language. When giant firms publicize fee reductions and publish cost comparisons, it doesn’t just save moneyit makes costs
feel socially “visible,” which pressures the rest of the industry.
3) The advisor who becomes a portfolio architect, not a product picker
Many financial advisors describe a professional identity shift. Instead of spending most of their time selecting funds (“Which manager do we
trust?”), they increasingly spend time designing systems: asset allocation, tax management, rebalancing rules, and behavior coaching.
ETF building blocks and model portfoliosoften powered by the giantsturn the investment product into a component. Advisors who embrace this
tend to talk less about beating the market and more about building a plan clients can actually stick with. It’s not as flashy, but it’s often
more realistic.
4) The small fund shop that has to prove it’s worth the price
Smaller asset managers frequently experience the “Amazon effect” as an existential question: What do we offer that a 3-basis-point index fund
doesn’t? Some respond by specializing (niche active strategies, unique research, differentiated risk controls). Others compete through service,
education, or distribution partnerships. And some simply can’t keep up with the economics. The lived experience here is that competition becomes
less about marketing gloss and more about measurable valueperformance after fees, risk management, or truly distinct exposures.
5) The investor learning that “easy” still needs attention
Finally, there’s the experience of realizing that convenience can tempt overconfidence. People buy ETFs like they buy gadgets: “This looks good;
I’ll try it.” But investing rewards consistency more than novelty. Some investors learn (the hard way) that sector and thematic ETFs can be volatile,
that frequent trading can turn low fees into high behavioral costs, and that “free” funds still require a plan. The healthiest experience is when
the investor uses the giants’ convenience to automate good habits: recurring contributions, diversified holdings, and fewer emotional decisions.
Put all these experiences together, and you get the real story: the Amazons of the fund world didn’t just change productsthey changed the
default expectations people have about investing. Cheaper, simpler, faster, more transparent. The challenge now is making sure the industry’s
new convenience doesn’t outpace the investor’s understanding. Because the only thing more expensive than a high expense ratio is a low expense
ratio paired with a bad plan.
